Privacy Policy

Our Commitment to Your Privacy

At Optival, we take your privacy seriously. As an independent business valuation consultancy, we understand the sensitive and confidential nature of the information you share with us. This Privacy Policy explains how we collect, use, and protect personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Optival is an independent business valuation and advisory consultancy based in London, United Kingdom, registered in England and Wales under company number 17236013. For the purposes of data protection law, Optival acts as the data controller in respect of personal data collected through our website and services.

Contact Details:
Optival
2 Minster Court
London EC3R 7BB
Email: contact@optival.co.uk
Phone: +44 773 228 6542

Information We Collect

We collect personal data that you provide directly to us, including:

Name, job title, and contact details
Company and business information
Financial and operational information necessary to perform valuation advisory services
Communications and correspondence with us

We do not intentionally collect special category personal data (such as health, political opinions, or religious beliefs), unless strictly necessary and with appropriate safeguards in place.

When you visit our website, we may also collect limited technical information such as IP address, browser type, device information, and pages visited. This information is used to ensure website functionality and to improve user experience.

How We Use Your Information

We use personal data for the following purposes:

To provide valuation and advisory services
To respond to enquiries and communicate with you
To comply with legal, regulatory, and professional obligations
To improve our website and services
To send updates or insights where you have provided consent

Legal Basis for Processing

We process personal data on the following lawful bases:

Contractual necessity: where processing is required to deliver our services
Legitimate interests: to manage and improve our business and respond to enquiries
Legal obligation: to comply with applicable laws and regulations
Consent: for marketing communications, which may be withdrawn at any time

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures include access controls, secure systems, and internal confidentiality procedures. Access to personal data is restricted to those who need it for legitimate business purposes.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Client records are typically retained for up to seven (7) years following the completion of an engagement, in line with professional and legal requirements.

International Transfers

We do not routinely transfer personal data outside the United Kingdom or European Economic Area. Where any such transfer is required, appropriate safeguards will be implemented in accordance with UK GDPR requirements.

Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Request erasure of your data in certain circumstances
Restrict or object to processing
Request data portability
Withdraw consent at any time where processing is based on consent

Requests can be made by contacting us at contact@optival.co.uk.

Third-Party Sharing

We do not sell personal data. We may share data with trusted service providers (such as IT or hosting providers) solely to support our operations, subject to confidentiality and data protection obligations. We may also disclose data where required by law or to protect our legal rights.

Cookies

Our website uses essential cookies necessary for its operation. We may also use non-essential analytics cookies to understand how visitors use our site. Analytics cookies are used only where permitted by applicable law. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Complaints

If you have concerns about how we handle your personal data, please contact us at contact@optival.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.